KING POWER electrical switchboards manufacturer operates from:

Monday – Friday: 08:00 to 17:00
Saturday: 08:00 to 12:00
Except Lunar New Year, holidays or holidays according to the Company’s regulations. Holidays will be announced to Customers in advance on the website and official social networking sites of KING POWER such as Facebook, Zalo, fanpage.

Please contact hotline 0909 930 375 for direct support and advice.

The product is manufactured at KING POWER factory at address T4 / 57M, Group 04, Binh Thuan Quarter, Thuan Giao Ward, Thuan An City, Binh Duong Province.

Please contact hotline 0909 930 375 for direct support and advice.

All KING POWER products are subject to value added tax (VAT). After purchasing and paying, please contact the accountant or hotline 0909 930 375 for direct support and advice.

Free delivery case:

Goods will be delivered free of charge according to the agreement to the customer’s receiving location (for orders within the city).

Charged delivery case:

In addition to the above free delivery case, other cases will be charged and the delivery fee will be calculated according to the price list of the 3rd party shipping unit. This cost will be notified to the customer before making payment and delivery. Due to the specific nature of the product and the geographical distance of the customer, we will discuss with the customer to come up with the most appropriate solutions.

– In some objective cases, we may delay delivery due to force majeure conditions such as: bad weather, vehicle breakdown on the delivery route…

– Our shipping service or the one designated by us will be responsible for the goods and risks such as: loss or damage to goods during the transportation process from us to the customer.

– You are responsible for checking the goods upon receipt. If you discover that the goods are damaged, scratched, broken, dented, or incorrect, you must sign to confirm the condition of the goods with the Delivery Staff and immediately notify the Customer Service Department via the Company’s hotline.

– After you have signed to receive the goods without making any notes or comments about the goods. The Company is not responsible for any requests for return or exchange due to damage, scratches, breakage, dented, incorrect goods, etc. from you later.

– If the shipping service is designated and selected by you, you will be responsible for the goods and risks such as loss or damage of the goods during the transportation process from the company’s warehouse to you. The customer will be responsible for the freight and related losses.

– For any questions about shipping policy or any information about network cabinets, please contact us directly at 0909 930 375 for better advice and support.

To provide customers with sufficient information and convenience in choosing products, KING POWER has posted on the website images reflecting actual products with full functions and product documents, creating peace of mind and trust when making a purchase decision. Please contact hotline 0909 930 375 for direct support and advice.

Note on warranty policy:

» Product warranty is to fix the damage, technical problems that occur due to the fault of the product manufacturer.

» The product must be within the warranty period.

» Products that are not eligible for warranty or have expired warranty will be repaired for a fee.

» In case of not being eligible for warranty, we will advise, support to the maximum, and take high responsibility for customers.

» Products whose origin cannot be determined by KING POWER, damaged by natural disasters, accidents or installation, use not according to the manufacturer’s instructions, products damaged by mechanical impact such as falling, breaking, impact, scratching, distortion, showing signs of damage due to rodents or insects, or arbitrarily disassembled, repaired by a KING POWER engineer, we have the right to refuse warranty.

Please contact hotline 0909 930 375 for direct support and advice.

You will experience with our KING POWER engineering team checking the product at the factory (FAT) with a full process and a checklist to ensure the product meets the design function and quality according to your needs.

Please contact hotline 0909 930 375 for direct support and advice.

KING POWER is pleased to welcome you to visit and experience the actual product, at the same time, you are always consulted and served by KING POWER technical team anytime, anywhere, when you need, we are always ready.

Please contact hotline 0909 930 375 for direct support and advice.